Remote Assistance is where a Friend, yourself or an IT tech service can log into a computer and Remotely control it from their Computer.
Some work on internet browser's and some run off a program that a company has made just for this process making it more secure.
Now ask yourself how many times do you wish you could get someone more tech savy on your computer and with out having them come to your house or you having to take your Desktop apart and drop it off at a computer store to get a virus off of it or just to clean it up?
This all can be done while you sit at home and the other person is at their office or home.
Here at Laptopanpcrepairs we do this a few times a month and we are all ways loooking for the best program that is the easiest one to use for the customer's.
With that said you can do a Google search ( or click )and find alot of them out there on the internet and windows even has one built in to their program.
But like i said some are not so easy to use if your not some tech savy.
A list of some of the ones i have used and use are
4. Chrome desktop
now for the run down,
1.Logmein use to be a very hard web browser based Remote program, But over time they have really made it simple to use, and now they offer a free version for anyone to use.
was one of the first popular remote desktop solutions aimed squarely at consumers, offering a quick, no-hassle set up to remotely control your computer from the comfort of any web browser. LogMeIn comes in a variety of flavors, but the two that are designed to satisfy your remote desktop needs are LogMeIn Pro and LogMeIn Free. A Pro account adds more features to the service, including drag-and-drop file transfer, file sync, and meeting tools. LogMeIn Pro isn't exactly cheap, at $13/month or $70/year, and while a Pro account offers more features than a free account, many users are still perfectly happy with LogMeIn Free.
2. Goto Express ( assist) does not have a free version other then the free trial. But this is a great program to use if you are offering IT tech service and have a good customers to pay the bill each month, It's not a cheap one but it is a great one for the end user and the tech service offering it and that use it., This is one that is not a Web based program it has it's own program that the end user must install before it works.
3. Join.me This is a new one that i found and used it a few times it is web based and does download an Add-on to your browser. it is simple and has a fre version and a paid one. And the price for the paid version is not to bad.
3. Chrome Desktop, This is a new one even for chrome, but does the job and for free you can't complain.
Not to many options on here but it does let you run the remote computer pretty easy.
As in all remote assistance programs they will use some if not alot of your PC's RAM. this might be and issue if you do not have alot of ram, So look for the preferences to see if you can change the way it logs into the remote computer, Some of them will let you Scale back on the graphics of the end user PC and yours to get a better performance out of the Remote Session.
TeamViewer: is one i did not mention because i do not like the way it works for the end user or the Tech.
In some cases if both parties are a little tech savy this one could be for you.